Food Movers: Rolling Refrigerators

Food Movers: Rolling Refrigerators

Originally, “reefer” was nautical shorthand, referring either to the midshipmen typically responsible for trimming or reefing the sail, or to the thick, double-breasted coat worn by sailors. Today, it is old-fashioned slang for what my dictionary describes, even more quaintly, as “a marijuana cigarette.”

But since 1911, a reefer has meant only one thing in the food logistics business: a refrigerated container, capable of preserving perishables as they travel over land and sea.

“We can handle 800,000 reefers a week,” port officials brag, sounding for all the world like aging potheads. “Yeah, we’re reefer specialists,” industry insiders will say, without even so much as a wink.

In the 1850s, those reefers would have been boxcars, bringing California lettuce and Chicago-slaughtered pork by train to America’s hungry East Coast, cooled first by ice hand-harvested from frozen lakes and then by mechanical refrigeration units. A few decades later, the term might also have referred to the chilled holds of fast-moving refrigerated ships, painted white to reflect the heat, ferrying New Zealand lamb to London and Honduran bananas to New York. Today, reefers are most likely to be special shipping containers, distinguishable from their ubiquitous peers only by the built-in cooling unit at the rear.

 Nicola Twilley has long been interested in the cold chain. She curated
a 2013 exhibit called “Perishable: An Exploration of the Refrigerated
Landscape of America.

Aluminum or steel sides protect a temperature range from -20° F to 70° F. Double full-swing doors open on one end.

Perfecting the Technology

Reefers cost six times as much as ordinary shipping containers, even before factoring in the electricity required to run them. They are correspondingly rare: despite the Chilean peaches and Argentinian steaks that fill our supermarket shelves, perishable food accounts for a surprisingly small proportion of global containerized trade. Although shipping companies are reluctant to share exact numbers, maritime industry analysts estimate that of the 25 million shipping containers in the world, only 1.5 million are reefers.

The first reefers with integrated cooling units arrived on the market in 1975, but they were slow to catch on. “Companies were moving these expensive, fragile commodities in lots of 40,000 pounds, and sometimes they would arrive OK, and sometimes they didn’t arrive OK,” explains Barbara Pratt, director of refrigerated services at Maersk, Inc. Pratt spent her 20s living inside a specially equipped reefer, trying to work out why melons from Mexico were rotting en route to Europe, and why General Food’s Dominican cocoa beans kept showing up in New Jersey covered in mildew.

Today, thanks to decades of research, Maersk offers high-tech reefers with powerful air handling systems capable of maintaining supersaturated humidity levels to prevent fruit from losing water weight as well as removing the excess carbon dioxide and ethylene gases that contribute to over-ripening. The company also issues detailed instructions about cooling cargo prior to “stuffing” the reefer, to prevent condensation.

In the past decade, reefer design has advanced to the point that specialized freezer reefers can keep sushi-grade tuna intact at minus 76 degrees F, even when the temperature outside is over 100 degrees. Meanwhile, onions and nuts, which prefer an extremely well-ventilated atmosphere, travel in their own bespoke reefers with double the rate of air circulation. Inside these finely tuned microenvironments, tomatoes remain pristine for a month or more. Maersk promises that even peaches can happily spend a couple of weeks at sea.

On a Reefer RoRo vessel, inside decks are convertible to reefer holds with 10 separate temperature zones, all gas tight. It was specifically designed for the large banana and pineapple trades across oceans. And it meets the newest environmental requirements for a ”green vessel,” with liquid natural gas as a fuel option for both propulsion and onboard refrigeration. It was collaboratively designed by Reefer Intel AG, Naval Architects Kn. E. Hansen A/S, Denmark, and Stena RoRo AB, Sweden.

Ocean-going Perishables

In response, more and more fresh food producers are choosing reefers instead of old-school refrigerated-hold ships or expensive air cargo. Container Management magazine recently speculated that specialized reefer ships might well go extinct sometime in the next few years, as the perishable sector finally undergoes the containerization revolution that transformed the rest of the logistics universe in the 1950s and ’60s.

But improved technology is only part of the reason why the seaborne perishable trade has grown so dramatically over the past decade — a trend that industry insiders expect to continue in the coming years. In the United States, for example, retailers have noticed increased sales of fresh fruit and vegetables, and a corresponding slump in the center aisles, as shoppers increasingly favor refrigerated produce over its canned or frozen equivalent. Meanwhile, in China, a booming middle class is eating more meat, much of which arrives in reefers from Brazil. Even millennial snacking trends have had an effect on global reefer movements, with Maersk launching a Mexico-to-Yokohama avocado route in 2016.

One fruit, however, remains a constant: the banana. Both Dole and Chiquita call at North America’s biggest banana port, Wilmington, Delaware, twice weekly, year-round, to supply tropical fruit to the 200 million people who live within 24 hours’ drive. Indeed, while any kind of cargo that is sensitive to atmospheric conditions can be found inside a reefer — French wine, high-tech Italian ski equipment, Japanese bonsai — Maersk estimates that every fifth reefer on the high seas is stuffed with bananas. They are cut and transported while green, hard and immature, their development delayed with cold storage until they are just a week away from delivery, when they are warmed up and gassed with plant hormones into artificial ripeness.

It is in the banana’s complicated journey from tropical treat to global commodity — with all its technological progress, economic impact, dietary shifts, agricultural diseases and Central American political instability — that we can see the story of the reefer most clearly, in all its time-and-space-distorting might.

Maersk estimates that every fifth reefer on the high seas is stuffed with bananas.

Food Movers: Can I Get That To Go?

Food Movers: Can I Get That To Go?

The pressure on food to perform has never been higher. For decades, pizza boxes, Styrofoam clamshells and the paper pails used for Chinese takeout each filled a specific niche in the restaurant industry. But during the delivery gold rush of the past 10 years, restaurants, food packaging manufacturers and customers are demanding more.

The original delivery foods (pizza, Chinese food, deli sandwiches and burgers, which became delivery staples in the 1960s and 1970s) don’t suffer in quality from the half-hour they might spend en route to your house. In contrast, many dishes offered today at casual eateries or fine-dining restaurants weren’t designed to be served in the insulated boxes of past decades.

Lynn Dyer, president of the Food Packaging Institute in Washington D.C., notices small changes: the tabs that make the containers easier to open, the discreet vents that allow steam to escape, the perfectly clear plastic that enables you to see your food before you open it.

Dyer says the innovation we’re seeing for 21st century delivery demands rivals the changes we saw during the fast-food drive-through boom of the 1970s and 1980s. Years ago, her industry group worked with auto companies to determine how many cupholders a car needed and what size they should be. Those measurements were originally used to design drinking cups, but now French fries, chicken nuggets and salads are packaged in cupholder-friendly containers.

PACKAGING FOR VISUAL IMPACT

Modern food packaging containers aim to create a “wow” moment for customers when they unpack their food. That’s why we are seeing Instagram-friendly logos, shapes, colors and clear plastic lids to show off the food, Dyer says.

We eat first with our eyes, but for chefs like Austin’s Rebecca Meeker, food quality is the top consideration. In her fine-dining days, she sent leftovers home in compostable containers. But today, every single food item from her company Lucky Lime is delivered. She needs containers that won’t get soggy and that will hold temperature so that when the food finally arrives, the customer will enjoy their dining experience as much as if they were in a restaurant — the packaging and flavors having fulfilled the website’s promises.

Safety is a concern, too — particularly when your delivery driver may not have a working tie to the restaurant. Manufacturers are working on tamper-evident packaging, such as a takeout bag with a tear strip on the top so a customer can see if someone has opened the bag since it left the restaurant.

COOKING FOR THE ROAD

Few restaurants start out with a plan to meet a growing demand for takeout. But in an increasingly cutthroat industry, many restaurateurs have little choice. Delivery adds expense and opportunity for error, but if a restaurant doesn’t offer its food to go, potential customers will go elsewhere to get it. Dyer says many restaurants consider packaging a small price to pay to make additional sales from people who aren’t sitting in their dining room.

“Foodservice operators want consumers to have the same experience as if they are in the restaurant,” Dyer says. “If they get the food delivered and it looks like a big mess, you don’t get the same experience.”

DELIVERY, NOT DOGGIE BAG

At Lucky Lime, Chef Meeker designed every dish with delivery in mind. For her delivery-only venture, Meeker developed healthy Asian-influenced dishes — with a French flair — that she knew would hold up during a car ride.

She prefers containers with clear tops (so customers can see the food) that seal securely so spills aren’t a problem. These days, one spilled container could mean a customer doesn’t come back, or worse: leaves a negative review about a delivery company that can’t deliver. But finding the perfect packaging can be a challenge.

“You want to highlight the food, but it adds expense,” Meeker says. She says she spends about $1 per order on packaging, often more if the delivery includes a drink in a plastic bottle.

Meeker uses about eight different containers for her limited menu delivered cold once a week. If she wants to add a hot menu, that’ll require a new set of packaging. Grease- and moisture-resistant compostable packaging has been around for about a decade, but some businesses prefer recyclable plastic, which can hold heat longer.

Meeker can’t order the compostable, molded fiber containers with the clear plastic tops that she’d really like to use because her sales are too small to meet the required minimum purchase of $750 every other week. For now, the recyclable containers she’s already using will have to do.

Some Like It Hot

More than 60 percent of Mama Fu’s business is to-go or delivery. Customers of this fast-casual Asian chain expect their food to still be hot when it arrives, and they want it in a reheatable container, says Director of Marketing Josh Churnick. The company, with two dozen locations in Texas, Arkansas and Florida, skipped the traditional paper pail and opted for bright red trays that customers can wash and reuse at home. “I hear from customers on a regular basis who have cabinets full of red containers.”

Food Movers: Bots in the Cold Chain

Food Movers: Bots in the Cold Chain

The second installment in our series about food bots focuses on tech in use in the cold chain. (Check out Part 1.) It’s not hard to see why robots would be ideal workers within these climate-controlled facilities, where temps often hover just above freezing for most perishable goods. Unlike humans, robots don’t get cold — at least, not yet.

Grocery Getter Bots

Some of the newest bot tech involves what are sometimes called swarms and the hive mind — as in dozens of robots working together (the swarm) to complete complex tasks, wirelessly sharing information in real time (the hive mind). Such is the case with Ocado Smart Platform robots, created by Ocado, a British online grocery retailer that’s working on making their delivery-only business as automated as possible.

Ocado’s squat, square, battery-operated bots zip about on an elevated grid over room-temp or refrigerated crates stacked several levels high. Each crate is filled with one specific type of grocery, such as eggs, organic apple juice or cheddar cheese. The robots work as a team to deliver the crates to “personal shoppers” — mainly humans, though another kind of robot could also do the job — that put together customer orders. If the hive mind sees one shopper needs cheddar, but it’s in a crate beneath the eggs and the apple juice, one robot zips by to move the egg crate, a second moves the juice and a third grabs the cheese and takes it to the proper shopper…all in a matter of seconds.

Thanks to the hive mind, every robot knows where every product is at all times; the robots are also tasked with refilling the tower of crates — aka “the storage hive” — as crates empty. Plus, when the bots themselves are low on charge, they ferry themselves off to a charging bay before rejoining their swarm.

Ocado’s bots zip around a grid built over crates and crates of groceries. They pick their orders and deliver them to humans, who do the final packing.

The bots work together, like a hive mind, to uncover buried crates and access items on lower levels. Their real-time communication also indicates which crates need to be refilled.

The system of robots — which can travel 13 feet per second — can fulfill a 50-item order in less than five minutes.

The stacked grid concept came from the shipping industry, where cranes move containers from place to place.

See these bots in action:

Super PaQ Bots

Palletizing robots might not sound revolutionary — palletizing being the unsexy term for the unsexy process of loading and unloading boxes on and off a pallet — unless you’ve worked in a frigid warehouse. Supplies come in on pallets, and products go out on them, and not always neatly: If a mini-mart orders four cases of sliced turkey, a case of chips and two dozen packs of hot dogs from its supplier, somebody or something there has to put all those boxes together.

Palletizing robots are generally “articulated arm” robots, which means they have a stationary base attached to a robotic arm that can bend and swivel. Hand-like tools attached to the end perform specific tasks — in this case, lifting and moving boxes from one place to another.

A company called Swisslog — they design fully automated warehouses and distribution systems — even makes a palletizing robot called RowPaq that can build a perfect pallet of mismatched boxes in minutes. It’s fitted with a set of giant hand-like grippers that can pick up four different sized boxes at the same time and set them down in a perfect row because it already “knows” how tall, wide and long each box is before it arrives.

Whether in a hot warehouse or a cold refrigerated facility, RowPaq can mix and match cartons, shrink-wrapped or foil-wrapped packages onto a single, stable pallet — up to 1,000 units per hour. It’s the ultimate Jenga player.

See RowPaq in action:

The Well-Below-Zero Bots

Think of the freezer as the final frontier for robotic solutions in the cold chain. Super-cold, sub-zero conditions — as in minus 18 degrees Fahrenheit — are just as hard on the moving parts and lubricants inside robots as they are on people.

The easiest solution is to put your robot in a protective suit, which is why when you do see the rare robot in a freezer, it’s usually sheathed in puffy white sleeves that look like a cross between a wind sock and a lab coat.

Most robots used in freezer conditions are large, sturdy palletizing machines with fewer small moving parts, such as bots used to stack table-sized slabs of frozen fish on a pallet. Other companies use spider-like “pick and place” robots to pack things including frozen meat patties and fish sticks into the proper plastic packaging. These bots are usually mounted over a conveyor belt, and the entire process takes place within a sealed, protective, temperature-controlled enclosure.

Investing in Tomorrow’s Food Chain: Walter Robb Moves Forward

Investing in Tomorrow’s Food Chain: Walter Robb Moves Forward

Former Whole Foods Market co-CEO Walter Robb acknowledges that during his 26 years with the company the grocery giant helped usher in a new way of thinking about food — from farming to grocery shopping. Today, as an investor and advisor to food system startups, Robb is poised to influence the conversation again.

Walter Robb is the first to admit that it was not pre-ordained that he would become one of the modern era’s gurus of good food. After graduating from Stanford, he planned to become a lawyer, but he only lasted a week at law school. Next he tried being a teacher, a soccer coach and a farmer. None was the right fit.

In 1978, he borrowed $10,000 to open a natural-food store in an old garage in Northern California. He later sold his second store in 1991 to Whole Foods Market. By 2010, Robb was co-CEO with John Mackey, the visionary founder of Whole Foods. Sam Kass, the former White House chef and policy director for Michelle Obama’s “Let’s Move” program, says Robb has done as much to change the food system as anyone in America.

With Amazon’s 2017 acquisition of Whole Foods, Robb, 64, is starting a new chapter. Through his firm, Stonewall Robb, he’s an investor and an advisor to innovative food startups. It’s a natural next step for him — after all, he got a $10 million payout when he left Whole Foods. But his acolytes will not find Robb a typical investor. He is thoughtful, rather than brash and obsessed with disruption. And unlike many technology investors, he is not searching for silver bullets. After 40 years in food, he understands the complexity of the food chain and knows that culture and conversation will be as powerful as technology in creating a more just food system. Robb talked to Food+City contributor Jane Black about what he looks for in a startup, the importance of creating a company culture, his hopes for the Amazon-Whole Foods deal and the future of grocery stores. Excerpts, condensed and edited for clarity, follow:

Jane Black: If you Google Walter Robb, the one thing you’re definitely going to learn is that your favorite food is lentils. Lentils?! Have you always been a healthy eater?

Walter Robb: No, I wouldn’t say. I grew up in a typical upper middle-class family. We had piggies in a blanket and we had Bird’s Eye frozen vegetables — stuff like that. It wasn’t really until I got to college that I opened my eyes to some of the healthier foods and started making my own bread and that kind of thing.

Black: College isn’t usually where kids start to eat healthy.

Robb: Well, in my sophomore year I started really reading [about food]. I read Wendell Berry’s book, “Culture and Agriculture, the Unsettling of America.” And that was pretty exciting for me. And I read Frances May Lappe’s “Diet for a Small Planet.” Frances was speaking in San Francisco at Food First on Mission Street, so I went to hear a couple of her lectures.

Then I also met Alan Chadwick (a pioneer of organic gardening in California). And I spent time apprenticing with him. Between all those things, my interests in healthy eating, the soil and healthy living overall sharpened up. It kind of started me down the path.

Culture is the sum total of the humanity of the company. It’s where the culture and values come alive with a presence. It’s: How does it feel around here? How do the customers feel? How do the team members feel? That’s what culture really is. It’s an alive thing.

Black: Jumping ahead, you joined Whole Foods in 1991 and rose through the ranks. In 2004, you were named co-president. In 2010, you were promoted to co-CEO. What do you think was your biggest contribution?

Robb: It’s always tricky to say stuff about yourself. But look, I think I was part of the core team that really helped Whole Foods change the conversation about food in America. So, I’m very proud of that. I think I’m a good retailer — at the craft of retailing. I love it. My number-one quote over the years was this: “We’re not so much retailers with a mission, as missionaries with retail.”

I think I’ve definitely helped to shape the retail and culture of Whole Foods, which, as you know, is one of innovation and experience.

Black: Which leads perfectly to my next question. As the food world shifts to be much more technology focused — Amazon’s purchase of Whole Foods is just one indication of the trend — how does the culture you created survive?

Robb: Well, I think you start by realizing that culture is a living, breathing thing. Culture is the sum total of the humanity of the company. It’s where the culture and values come alive with a presence. It’s: How does it feel around here? How do the customers feel? How do the team members feel? That’s what culture really is. It’s an alive thing. It continues to evolve in a way that’s malleable, and, at the same time, that it’s anchored in the values.

So now the great question is: Will two wonderful companies [with their own strong cultures] have the courage, the wisdom and the humility to learn from one another, to learn from one another’s cultures?

At Whole Foods, we acquired 19 companies under my tenure as co-CEO. It takes about two years for two companies to really come together. So the answer to your question is, it’ll happen over time. But it will require efforts on both sides to really be thoughtful about how it’s happening.

Black: What are the big issues you see coming up in food?

Robb: There’s a new set of issues up on the table. Like food waste, like imperfect produce, like farm worker health, like full transparency on product. This new generation is going to look for a more, if you will, whole foods system. In other words, one that is more fully transparent, more responsible, [with] more options.

One startup in which former Whole Foods Market co-CEO Walter Robb has invested is HeatGenie. Its innovative self-heating container safely warms the package’s liquid contents — coffee or soup — within a couple of minutes, right in a consumer’s hand.

Black: What are you working on to address these new issues?

Robb: I’ve picked some companies to invest in and serve as a director. Food Maven [a Colorado startup that sells excess food acquired from producers and distributors to restaurants and institutions at a discount] came through Grant Lundberg, the CEO of Lundberg Family Farms. He reached out to me and asked me to talk to his cousin Patrick Bultema, who’s the CEO in Colorado Springs. And I guess it was just meant to be.

I’ve been troubled as a grocer for a long time about the food that gets thrown away. About 40 percent of food grown is wasted. It’s produced, there’s too much supply and about one third of what goes to landfills is food. It’s time for that to be met with some sort of thoughtful solution. I realized, “Wow, this is something we haven’t really worked on.” Here’s an area [in which] we can make a real change. I was drawn to that. I like working on things that matter. I like working on things that have a purpose, and [working with Food Maven has been] a great opportunity to work with people I enjoyed and to try to work on something that I know needs to be done. So that was an easy one.

Heat Genie came through Danielle Pruitt, my other half. She knew Mark Turner, the CEO. It is a technology that allows a can to self-heat in about a minute and a half. Think about it. Not only do you create new products for customers [such as self-heating coffee, soup etc.], but … think about disaster situations where hot food is needed.

I liked it for that reason. I thought the company had a missionary aspect. It’s a leading-edge technology for something that hasn’t been done before, but with applications where it could make a real difference in people’s lives. Black: So it’s the fact that all of these companies has a mission that drew you to them? Robb: The criteria are a great young entrepreneur or CEO, a sense of mission or purpose in the company’s work and a commitment to building a culture that’s good for the people at the company. They need to understand and appreciate those things.

I think I look for something that’s a forward movement into the future, right? So we’re creating something that doesn’t yet exist and that is going to help shape the world. Not just something that’s been around forever that’s just kind of trodding along, but something that’s going to open new opportunities and new growth.

Black: What parts of the supply chain do you feel really need the most attention in food?

Robb: I think number one is transparency. Number two, I’d say, is quality. I’d say quality and standards so that the transparency leads us somewhere, that it’s not just an obfuscation exercise.

[Adaptation] to the digital world is also important so that it’s easy for customers to access that information and to inform their choices, and this will also help companies to evolve faster. The last big thing is the food waste.

Black: OK. The questions everyone wants answered: What is going to happen with the Amazon purchase of Whole Foods? What can Amazon do, given their position, to take good food to the next level?

Robb: Well, I’d love to see them continue to reach the full potential of Whole Foods. Whole Foods was built to endure, to be around for hundreds of years. Built to make a permanent shift in the food landscape. I’d love to see Amazon continue to honor that and accelerate it into the future. That may be self-serving because I was there so many years and it’s so much a part of me, but I’d love to see that happen.

The second thing would be to propel a more nuanced conversation about food. This often is a conversation about “Is it cheap enough?” But the reason food is not “cheap enough” is there are so many tradeoffs in the production of the food that folks don’t always know what they’re getting.

So how do we more, I don’t know, more articulately, more intelligently, more holistically approach this question about cost and quality? In the end, there always is a set of choices for people. How do we make organic food, more natural food, less expensive, but not so cheap that it loses the reason for being? How do we make people more aware of the costs that in cheap food are really not being reflected, and the costs that are happening as a result of having it? So how do we raise the quality of the conversation about that?

Telegraphing the High Price of Cheap Food

Walter Robb argues that consumers need help to make more responsible choices about what they eat. But how?

One idea: True Cost Accounting, an emerging method that tries to pin precise dollar figures on the social, environmental and public-health consequences of food production. It’s a way to price a steak to include the costs of raising and slaughtering the animal as well as, say, the cleanup costs of associated water pollution.

How to account for these “externalities” is tricky. In 2016, some 600 economists, farmers, policy makers and advocates gathered in San Francisco to discuss new ways to categorize, quantify and monetize the food system’s externalities – and, equally important, how to message it to consumers. “We need to provide the context behind stories without overwhelming our audiences with complexity,” said the Consumers Union’s Urvashi Rangan. “You give the bad news, but you also have to give people a message that empowers them and puts them in the driver’s seat.”

Black: What about all the drones and robots we hear about? Will there even be grocery stores?

Robb: Absolutely, because the need and desire for human connection is ever-present. What’s exciting about robotics is that they are already being used extensively in distribution and in physical stores as a partner to team members, doing things like checking store conditions and out-of-stocks. In Wake Fern, a grocery chain out of the southeast, you’ll see robots going up and down the aisles doing their work, increasing the productivity of the human workers. It’s already part of the grocery store. But there’s a tendency to overstate the high-tech narrative right now — that everything will be replaced.

Black: What will grocery stores of the future look like?

Robb: The world is tilting toward fresh and artisan and the true craft of food production. Soon, we’ll see [stores] in different forms and sizes. I think the big stores are in trouble; people don’t want to shop at them anymore. The whole way people get food is changing. We have so many options for food, whether it’s a meal kit, pickup or eating out. You don’t have to go to the store all the time. The grocery store is just one option. There will always be a market, but even more, it has to serve as the town square.

More broadly, the grocery store of the future will have no boundaries to it. Even though it’s a physical store, it will reach all the way into your home and even walk around with you. Imagine a Whole Foods refrigerator. You set it up on an app, pull it up on your phone, order what you want and have it there when you get home. There are also virtual reality technologies, like one from a company called Spacee, that allow you to project images of the store onto, say, a wall and enable delivery from that image.

Black: So much of this is about convenience and more personalized food. What needs to be done to create a better food system?

Robb: We need a true north. I believe in the quality of food and the transparency and the access of good-quality food, and an inclusive food system for workers and eaters. I don’t know if everyone would agree with that.

Customers are pushing hard for transparency and more information, more choices. But there are different sets of customers who can afford different things, and they are supported by commodity suppliers. These two [food systems are] running in parallel. They have different value systems.

History suggests from our experience at Whole Foods that change is possible. There are setbacks, of course. The current White House shelved a rule around animal welfare for organic that was in the works for three years. It’s two steps forward, one step back.

But directionally we aren’t going to go back. It’s a combination of things, over time, that will lead to change. But if there’s one thing we need to keep working on, it is these gaps of access and availability. We produce enough food, but it’s not finding its way to the people who need it. I would hope that the north star is an ever-increasing availability and accessibility of food that nurtures and sustains our bodies and our communities and our country. That’s what I’m going to keep working on.

Watch Walter Robb discuss business culture, a leader’s vision and how to find your passion in a Duke University video.

Transcending Seasons: Following the Global Cold Chain

Transcending Seasons: Following the Global Cold Chain

Prior to the late 19th century, families around the country ate only what they could grow or what nearby farmers had to offer. For people who lived where winters were frigid, that meant a limited winter diet consisting of food preserved in a root cellar. But that all changed when refrigerated rail cars enabled cross-country shipping of meats and produce from faraway farms. Access to a wider variety of foods year round changed the American diet permanently.

In 1927, the sociologists Robert and Helen Lynd published the first of their two classic studies of modernization in a midwestern community they called “Middletown.” Among the topics considered by the citizens of what was actually Muncie, Indiana, were recent changes to their diet. “In 1890 we had meat three times a day,” explained a Muncie grocery store owner. “Breakfast, pork chops or steak with fried potatoes, buckwheat cakes, and hot bread; lunch, a hot roast and potatoes; supper, same roast cold.” This would have been impossible even a decade earlier because the mass production of beef had only just become technologically viable.

What made the mass production of beef possible? Refrigerated rail cars, thanks to Gustavus Swift’s efforts in the 1880s. By 1890, steers and pigs slaughtered in Chicago stockyards arrived in cities and towns across the country, chilled by ice for the entire route.

“Steaks, roasts, macaroni, Irish potatoes, sweet potatoes, turnips, coleslaw, fried apples and stewed tomatoes.” This is how a Muncie housewife described her family’s “winter diet” to the Lynds before refrigeration arrived there during the late 1920s. No strawberries. No eggs. The winter diet was nothing but bland winter fare. Before fruits and vegetables were protected by similarly refrigerated rail cars, producers faced substantial spoilage and could never ship in winter because delays caused by freezing weather could doom whole shipments. (While some spoilage happened during warm months, too, ventilated rail cars allowed cooling breezes, mitigating damage.)

Consumers in Muncie faced what was known as “spring sickness” because they lacked access to the vitamins they needed for months on end every year. By contrast, with the advent of refrigeration, perishable produce could arrive from California all year or be kept in cold storage for winter use when those fruits or vegetables had been grown nearby.

The year-round availability of meats and green vegetables that we now take for granted requires an infrastructure. The turn of the 20th century brought the inception of this infrastructure, which changed the American diet forever.

“Everything from eggs to apples (apart from canned, pickled or dried versions) would be seasonally unavailable without cold storage.”

As refrigerated transportation became the norm, a new type of food chain was born — the cold chain. While a food chain requires no special technologies to store and transport foods of all kinds, cold chains require some form of refrigeration every step of the way because spoilage is ongoing. If one link in the chain fails, the product becomes inedible. What was true about cold chains during the early 20th century remains true today.

Lexicon Icon COLD CHAIN

A “cold chain” is a modern refrigerating engineering term that refers to the path of perishable foods from the point of production to the point of consumption. Unlike regular food chains, cold chains require refrigeration along the entire path to prevent spoilage.

COLD CHAINS AND THE AMERICAN DIET

Technology has always had a tremendous effect on what people eat. Some technologies have made it possible to overcome distance by making cold chains longer, while others have made it economical to get better-tasting perishables by making cold chains shorter. As cold chains (and the transportation systems associated with them) have improved, the perishable food we eat has become fresher as delivery has become faster. Cold chains even let consumers defy seasons, allowing us access to fruits and vegetables that the people of Muncie seldom saw at any time of year.

With so many cold chains for so many different foods now available, it seems much more accurate to describe our perishable-food provisioning system as an intricate cold web. The refrigerated strands of that web crisscross not just America but the whole world. Their size, their speed and, most importantly, their efficiency have an enormous impact on what we eat because they help determine how much every kind of perishable food costs, or whether that food is available at all.

EATING FARAWAY FOOD: MAKING THE COLD CHAIN LONGER

Meat was just about the most expensive food you could buy during the late 19th century. As such, it was the perfect guinea pig for testing cold chain technology — success would bring the greatest financial benefit to the pioneers. Meat producers tapped into a huge market of consumers who wanted to add more meat to their diets as both a status symbol and because of the superior nourishment meat provided, compared to their earlier diets. When technology brought down the price of meat, consumers responded quickly.

After the cold chain for meat came similar protections for fruits and vegetables, starting in the 1890s. Fast refrigerator cars full of produce grown in California could get melons or lettuce to the East Coast for consumption in about a week. Iceberg lettuce was bred specifically during this period because it could hold up to refrigeration better than the alternatives. Refrigerated shipping and cold storage made these products common all year round and ended “spring sickness” forever.

In his 2006 book “The Walmart Effect,” journalist Charles Fishman describes how lengthening the cold chain for salmon — all the way to South America — brought down the price so much that Americans can now eat that once-uncommon fish on a regular basis. While Atlantic Salmon are not native to Chile, they are now being farmed there and flown to the United States in huge quantities. As a result, writes Fishman, “[S]almon farming has transformed the economy of southern Chile, ushering in an industrial revolution that has turned thousands of Chileans from subsistence farmers and fishermen into hourly paid salmon processing-plant workers.”

Fishman stresses the importance of deboning machinery to making shipping cheap salmon economical — but that’s just because the low costs of refrigerating fish and transporting the product by air are so entrenched that they can be easily taken for granted. Thanks to advances in the cold chain that have made it possible to market fish of all kinds worldwide, Chilean salmon arrives in the continental United States faster than salmon from Alaska. Walmart has paid for preserving and marketing much of that Chilean salmon once it arrives.

Long cold chains for fish do not have to involve airplanes. Refrigerated packing crates and gigantic barges have made shipping costs so cheap that fish caught off Norway can be efficiently shipped to China for processing (taking advantage of low labor costs) and then shipped again across the Pacific to America for consumption. Cold chain shipping — by air or sea — has played a particularly important role in fish farming of all kinds, making it possible to market large amounts of fish produced in what would otherwise be isolated locations. In fact, whether there will still be enough fish in the seas to satisfy this new demand has become an open question.

HARVESTING, STORING AND PROCESSING: MAKING THE COLD CHAIN SHORTER

Orange juice is a good example of how cold chains can be physically shortened to preserve a fresher taste. “Fresh-frozen” orange juice from concentrate dates from 1952. Not-from-concentrate orange juice dates from the 1990s. Ironically, this apparently “fresh” product can be stored for up to a year before the necessary processing occurs. Once taken out of storage and pumped with flavor enhancements, fresh juice has a shorter shelf life than juice concentrate — one to two weeks. Since it bears a much closer resemblance to fresh-squeezed it can fetch a higher price than the frozen juice concentrate sold in cans.

Perhaps not surprisingly, the local food movement has revived somewhat the idea of shorter cold chains. But it may be a moot argument. Consider the pros and cons:

One reason people were supposed to buy more local food is that the energy expended on refrigeration contributes significantly to the warming of the planet. Yet, as Pierre Desrochers and Hiroko Shimzo have explained, one study found that “transporting a large volume of broccoli in a refrigerated container that had been moved around on a boat, a railroad car, and a truck to a distribution point required a lot less energy than a few thousand consumers bringing the same volume of broccoli back to their homes.”

Food miles have lately fallen out of favor as a unit of analysis because they oversimplify the environmental costs of eating perishable foods. Besides the efficiency of transport, another problem with food miles is that the energy expended to keep perishable food fresh also keeps that food from ending up in a landfill where it would give off the deadly greenhouse gas methane as it rots — a scenario in which the costs of refrigeration are less than the costs of spoilage. Similarly, the refrigeration costs associated with eating local beef may be lower, but what about the greenhouse gasses expended to raise the cow in the first place?

SPECIALIZING AND PERSONALIZING: MAKING THE COLD CHAIN FASTER

Nonetheless, some refrigerated indulgences should give any environmentally minded person pause. For example, the highly endangered bluefin tuna is an Atlantic and Mediterranean fish, yet it is regularly shipped as fast as possible to the Tsukiji fish market in Japan, where one specimen alone recently fetched $632,000. In this case, refrigeration has enabled the creation of a market that provides the perverse incentive to hunt a species to near extinction. Similarly, the Costa Di Mare restaurant inside the Wynn Hotel in Las Vegas daily flies in fish caught and frozen in Italy’s coastal waters.

One way to move faster is to travel long distances at higher speeds; another is to eliminate steps along the way. The freezer packs inside ready-to-eat meal kits allow people to enjoy their “Beef Medallions & Brown Butter Caper Sauce” and “Thai Curry Chicken with Carrots & Bok Choy” in pre-measured portions without ever having to go to a grocery store. Blue Apron, the most prominent of these ready-to-eat meal companies, sends out millions of six-pound ice packs filled with sodium polyacrylate, a powder that when mixed with water melts much more slowly than water alone. This created both a personalized cold chain and an environmental disaster, due to excess packaging.

The historian Jenny Leigh Smith has described the practices of the Soviet ice cream industry in similar terms. Unable to afford the creation of an elaborate cold chain based on mechanical refrigeration, Soviet vendors during the 1950s and 1960s simply put dry ice in their insulated pushcarts and used that to keep their product cold as they sold it on the streets. It’s a good reminder that effective refrigeration technologies are not always expensive — they just have to meet the particular needs of the situation at any point in the cold chain.

Another way to make the cold chain move faster is by using refrigeration to speed natural processes that need to occur before perishable products are sold. When the food and science writer Nicola Twilley visited one of New York City’s four main banana distributors, he told her that the energy coming off just a single box of ripening bananas “could heat a small apartment.” The firm’s ripening room was designed to control output by blowing cold air through the boxes. The ripening of some fruit is accelerated, while in other cases it gets slowed down. It all depends upon matching supply with market demand. [Read our story, “How the Bodega Gets the Banana,” for more about the long journey of this ubiquitous tropical fruit.]

TRANSCENDING SEASONALITY: MAKING THE COLD CHAIN SLOWER

When perishables are harvested in season but need to be distributed out of season, cold storage is required. The idea of cold storage dates to around the turn of the 20th century, when mechanical refrigeration was just becoming reliable enough for producers to entrust their livelihoods to these third parties along the cold chain. While new fast train lines could bring fresh-picked strawberries from Florida or melons from California to areas with harsher climates, the easiest way to defy seasonality was to store local produce in newly built refrigerated warehouses for perishable foods of all kinds.

The effects of these changes were noticeable immediately. “Twenty years ago,” explained a 
reporter for the New York Sun in 1894, “[p]ears which sell today two for five cents were 40 cents apiece, and black Hamburg grapes…were only to be had from hothouse growers and were worth $1 a pound. The luscious great cherries which were so plentiful a few weeks ago were unknown in our markets, prunes were known only as a dried fruit, and apricots and nectarines were rare enough to be but a tradition among the greater part of the people.” At that time, rare meant expensive, but not impossible to purchase for special occasions — for instance, buying oranges only at Christmastime.

Storage itself can be expensive even now because of the energy it requires, but it remains an essential component to using refrigeration to transcend seasonality. Everything from eggs to apples (apart from canned, pickled or dried versions) would be seasonally unavailable without cold storage.

The final link in the cold chain, the electric household refrigerator, is a kind of personal cold storage. When the first reliable, affordable, electric household refrigerator went on the market in 1927, it became an instant sensation. It meant that people no longer had to buy food quite so often as before. This was cold storage for your home. By 1960, there was a modern fridge in nearly every home in the country.

Refrigerators allow consumers to time their purchases far better than they would otherwise. In countries like France, where refrigerators are far smaller than they are in the United States, many consumers gladly visit local markets every day so that they can be assured the best flavor possible from their perishable products. By contrast, in the United States, grocery shopping only once a week is a common way to avoid the inconvenience of driving to the Walmart Supercenter and waiting in the checkout line more often. Stores like Costco, which sell huge packages of frozen goods, thrive on this American tendency to favor convenience over taste.

INCREASING FRESH ACCESS: MAKING THE COLD CHAIN MORE EFFICIENT

Future technological developments in our web of cold chains will likely occur in the parts that we don’t see. Bring the cost of storage and transport down, and producers can enter new markets or lower costs for consumers so that more people can afford to eat fresh. These changes will require increasing the scale of what travels through cold chains. Perishable products that are still too expensive for most consumers to buy regularly might become more accessible.

Dragon fruit (pitaya), for example, is well-known enough to be a flavor of VitaminWater, but just try buying an actual dragon fruit in the produce section at even a store like Whole Foods. Maybe it can be done in some places at certain times of the year, but it is far from easy. Grow the supply and cultivate the demand, and a cold chain could evolve to service it.

Apart from refrigeration itself, many important developments in cold chain history have involved improvements in transportation — airplanes or refrigerated containers for transoceanic shipping. With all the links in the chain fully refrigerated now, what might future technological improvements look like? Will your meal kits soon arrive via drone? That depends on whether it can be done efficiently and cost effectively. Improvements in the energy efficiency of refrigeration will also help increase the availability of foods to people at all economic levels if those savings are shared with consumers in a meaningful way.

Increased access to perishable foods of all kinds has been a sign of growth in our food provisioning system ever since the advent of ice refrigeration in the early 19th century. The web of cold chains this process has created stretches across the planet. Even countries that do not benefit from being the endpoint of a cold chain probably produce perishable products that could not be sold elsewhere without refrigeration technologies. While it is unlikely that the changes in diet promoted by future changes in technology can surprise middle-class Americans anymore, anything that can be done to bring the same food choices and relatively low prices to the rest of the world will benefit all of humanity.

Quick History of Consumer Ice

In the early 19th century, ice took long journeys across the globe. Cut from lakes around Boston and packed onto ships, it might be sold as far away as India. Today, anyone can get all the ice they need on demand at local convenience stores. The Ice Factory, developed in 1992, was the first of a new breed of automatic ice machines. It manufactures ice on demand and even bags it for you automatically. This eliminates both delivery and storage costs. It allows people to stock up on ice when they need it for parties and barbecues, yet still use their home freezers for their day-to-day needs the rest of the year. Prior to the Ice Factory, one ice manufacturing plant could pack enough bags to satisfy demand within a 100-mile radius.

Modern Times Cold Calling?

Expensive “smart” refrigerators, like the Internet of Things in general, are really just a way to convince consumers that they need to replace appliances that work perfectly well as-is with new ones hooked up to the World Wide Web so that they can impress their friends with how modern their home is. At this moment in time, the benefits of owning a networked refrigerator do not justify its cost. If you can send email from your computer or your phone, you have no need to send it from your fridge. Refrigerators have certainly gotten bigger since 1960. However, they don’t keep food any fresher.

History of the Cold Chain

From ice harvesting in New England to home refrigerators that can monitor their contents and send a text when you’re low on eggs, milestones along the cold chain have transformed how and what Americans eat. There was a time when pineapples and bananas were rare sites outside of tropical climates. And the idea of eating fish caught in Japanese waters yesterday while sitting in a Texas sushi restaurant today was unimaginable. No more. Check out some of the more memorable moments of the last two centuries of the refrigeration revolution.

1806

Frederick Tudor sends the first commercial shipment of ice by sea in world history from Boston to Martinique. Most of what survives the trip melts because the customers don’t know what to do with the product. Below, Tudor’s workers divide a pond into a chessboard pattern and cut ice into two-foot square blocks.

1851 

Florida doctor John Gorrie patents a commercial ice machine he developed while trying to invent what we now know as air-conditioning. It does not prove commercially viable.

1878

Meat-packing magnate Gustavas Swift hired engineer Andrew Chase to design an ice-cooled rail car that would enable the shipment of processed carcasses across long distances. The result was a well-insulated yet ventilated car, in which the meat was packed tightly at the bottom of the car, and ice was kept at the top, allowing the chilled air to flow naturally downward.

1880 & 1890

The first ice famine grips the Hudson Valley. The New York market turns to Maine for its ice, leading to vast growth in the infrastructure for providing ice there and the growth of ice for domestic consumption in the United States in general. A second ice famine grips the Hudson Valley. In response, ice equipment makers work hard to improve the efficiency of commercial ice machines and largely succeed by 1900.

1916

The total number of electric household refrigerators sold in the United States tops 1,000 for the first time.

1924 

Thomas B. Slate applies for the US patent on dry ice. A year later, the DryIce Corporation of America trademarked solid carbon dioxide, giving it a moniker that has lasted nearly 100 years. The company began marketing dry ice for deep refrigeration.

1925

Clarence Birdseye patents a better form of flash freezing, which will eventually make mass-marketed frozen foods possible.

1927

General Electric is responsible for bringing the cold chain into homes. In 1927, the “Monitor-Top” fridge cost around $520 — equivalent to $7,000 today — and helped lucky families keep leftovers fresh. Refrigerator design saw an update to the more familiar integrated box style in the 1940s.

Check out this amazing collection of antique iceboxes.

1940s 

Before the refrigerated rail car became a key part of the cold chain, leafy greens like lettuce were too delicate to survive a long journey packed in ice. The solution? Iceberg (or crisphead) lettuce, introduced for commercial production in the late 1940s to be hearty enough to reach salad bowls hundreds of miles away.

1950s–70s

Railroads gradually stop using ice for refrigerated shipping as mechanical refrigeration technology becomes cheap and small enough to install in individual railroad cars.

1958

Frigidaire introduces the first frost-proof refrigerator, eliminating the need for customers to defrost their appliances at all. “Frigi-Foam” insulation allowed for the first Frost-Proof refrigerator-freezer.

1982 

The Radio Cap Corporation introduced the Koozie™, a Styrofoam sleeve designed to insulate a chilled beverage from warming up due to conduction or heat radiation. Many a cold beverage will be kept cold.

1992 

Jim Stuart invents the ice factory, the first ice machine that produces and bags ice cubes on demand. This eliminated the need for centralized ice production in regular, larger ice factories.

1998

The introduction of the Internet-enabled or “smart” refrigerator. Not enough people have decided that refrigerators that tell you what should be on your shopping list are worth the added expense and potential problems of buying yet another Internet-enabled device.

2006

High-end cooler brand YETI was founded in Austin by brothers Roy and Ryan Seiders. Their new design for a heavy-duty cooler that could stand up to abuse during fishing trips and retain ice for hours started as gear for serious outdoors people and has evolved into a multi-product cult brand. And it keeps your beer cold for a long time.

2012

Blue Apron begins shipping meal kits, including meats and seafood items sandwiched between ice packs to ensure freshness past delivery.

2014

Internet-enabled refrigerators, which first appeared in 1998, now have cameras and the ability to text you with messages about what might be running low inside. In the same year, both Wired and Forbes magazines published stories lauding high-tech fridges and wondering if 2014 was the year they’d finally take hold.